This week, one of my favorite sites, Mashable, published a blog that bears repeating on our own blog: “What Are the Best-Kept Secrets for Career Success?”
The article pulls the question from Quora, a site that enables people to ask questions and get answers from people with first-hand experience.
A reader asked: “What are the best-kept secrets of successful business people? Not only the feel-good, socially acceptable secrets, but the ‘dark-side’ secrets as well.” Dolly Singh, acting head of talent at Oculus VR provided a response.
Singh addressed the query by diving into the age-old question about luck versus preparedness. She wrote that despite your lot in life, readers can follow five basics to achieve success. By following the ‘Principles of Courtship,’ Singh noted you can succeed by equally applying the principles to success in your personal and professional undertakings.
Since it’s a rather long post, I’ve paraphrased:
1. The Principle: The Art of Pursuit (Observe, assess and calibrate)
The gist: Before you can accomplish your dreams, you must identify them and prepare. So, do your homework first!
2. The Principle: The Impact of Energy (Confidence is the closest thing to magic. Unconscious attitudes of the human mind impact all social interactions).
The gist: Your unconscious mind makes decisions based on your energy and interpretations. Unconscious signals impact others. You decide the subconscious impressions you give off. Despite the situation, choose confidence.
3. The Principle: The Wisdom of Surrender (Zero tolerance for anything that doesn’t add positive value to your life)
The gist: The article states, “In order to have the greatest impact on the world, we must guard our energy, keeping on eye on how it is spent and how it is replenished.” Be aware of red flags and do not ignore your gut feelings. Your time, energy and your emotions are some of your most important (READ: limited) resources – don’t waste them! Your relationships and commitments should lend themselves positively to your life. They should never deplete you of your positives.
4. The Principle: Drive Your Success (Challenges impact everyone; it is how you respond that matters).
The gist: Acknowledge that you lead your life, despite challenges and circumstances. Make the decision to move forward, unlocking your potential. No one else can do this for you. Relate back to the first principal: identify what it is you want, and then let nothing stop you in your pursuit!
5. The Principle: Get What You Give (Consistently create value for others and receive the most opportunities).
The gist: Look for ways to provide value and goodwill to others daily. Actions become behaviors, the foundation you create today will define your lot in life tomorrow. Be positive, honest, respectful and responsible in your personal, work and public lives.
At Morningstar Communications, by focusing on clarity, connecting with people and changing attitudes and behaviors, we help our clients look to the future by solidifying their strengths and growth strategies. What other advice do you have to drive your our own successes forward both personally and professionally? Share with us on Facebook at: Facebook.com/morningstarcommunicationsTagged Dolly Singh, Mashable, Morningstar Communications, Quora
The age-old sentiment, “A picture is worth a thousand words,” makes it easy to understand why Snapchat, a messaging application allowing users to share timed pictures or videos for up to 10 seconds, has become so popular.
According to Snapchat CEO Evan Spiegal, more than 700 million snapchats are sent daily.
As an avid Snapchatter myself, curiosity got the better of me when I was introduced to Snapchat’s newest feature “Our Story” during the World Cup final between Germany and Argentina. Our Story presents Snapchatters with a curated stream of pictures and videos from users at large events. After clicking “Brazil Final Live,” I began watching several minutes of user-submitted content from the World Cup.
This new feature, which went live for all users this weekend, created an entirely unique experience. The story came from the community perspective, not the individual. Passion and excitement colored the snaps of the World Cup attendees, and no translation was needed to convey the emotion brought on by the event. The Our Story feature allowed me to supplement traditional coverage with pictures and videos from different cultural perspectives, creating a truly integrated experience.
While many traditional communication methods remain steadfast, it’s important to recognize new trends. Snapchat capitalizes on the changing landscape of communication in three ways to effectively engage users and create new content experiences:
1. Visual Communication
According to Hubspot, 80 percent of people remember what they see and do before they remember what they hear and read. Furthermore, visuals are processed 60,000 times faster than text. With seemingly endless content, people are more inclined to interact with what is easiest to process – pictures and videos.
2. Concise Content
The information cycle today is continuous. Content becomes irrelevant at a quicker pace than it did 10 years ago. Snapchat’s 10-second limit on each message encourages users to internalize messages quickly and efficiently before they are gone. The key is to create simple, engaging and concise content – a regular practice at Morningstar Communications.
People desire constant connectivity. Whether it is informal communication, like Snapchat, or traditional media, consumers want to be involved in the communication loop every waking second.
Be visual. Be concise. Be connected. Snapchat thrives on these principles. Although not every communication effort will follow this construct, these guidelines will help you share the right information in the right way. At Morningstar Communications we strive to excel in these three areas in each piece of work we do. Whether we are writing for the web, pitching or creating blog posts, our end goal is the same: provide excellent work for each of our clients.Tagged Morningstar Communications, Our Story, Snapchat, World Cup
Website redesign - alongside technology advancements - are all the rage these days. As an integrated marketing communications firm, at Morningstar Communications, we help clients hone their key messages. A website redesign includes much more than stronger look and feel. While an engaging design will catch the eye, a solid message will capture the mind. That's where we come in.
We're often brought in to website projects on both a strategic and tactical level. We help clients strategically determine what information should be conveyed on the website then narrow down to web copy creation.
As we help our clients create captivating web copy, and work on our own, we use the following tactical tips that help guide our counsel and strategy:
Use traditional headers.
Web writing - just like any other - needs to be concise. However, marketers and other businesspeople sometimes try so hard to get straight to the points that instead of using attention-grabbing headers, each web page has a one- to three-word label.
Similar to any other article or marketing piece, a website should tell a story. A headline that reads, "Morningstar Communications clarifies, connects and changes," fares much better and entices users to keep reading compared to something like, "Morningstar Communications' Strategy."
Write for scannability.
We're busy bees who prefer the "USA Today" versions, as Eric Morgenstern says. We want to know what we need to now. The average web user spends approximately 60 seconds maximum on one webpage, so it's best to lead with the most important information first.
Like we do in news writing, embrace the inverted pyramid structure by moving a conclusion summing up your article to the very top - now acting as your intro and telling your busy audience all it needs to know. Write it in a way that will encourage your readers to learn more.
Other excellent tips for readability:
Tell a story.
Encourage your readers to learn more, and always provide a call to action. Again, be concise. Being concise is different from being too brief and inauthentic. On the other hand, don't overload your readers with more information than they need, and don't use jargon. Embrace recipient-oriented communication and be "human" while telling your audience what it needs to hear.
And don't let the bulleted lists and shorter paragraphs limit your ability to tell a story. You can still exercise creativity and demonstrate your company's personality.
If you embrace the above tips, your website will come together and provide value for your business in no time. What tips would you add? Leave your thoughts in the comments section or write to us on Facebook.Tagged Hannah Babcock, Morningstar Communications, website redesign, website writing
With technological advancements it’s possible for us to access our work from almost any place at any time. This allows many of us to bring our work home. While access to technology allows us to spend more time at home and meet our business commitments, it is still very important to draw a distinct line between work and life.
People who are constantly on the job can be susceptible to stress and burnout and are known to be at a greater risk for health issues. Both productivity and performance levels can fall below par when an employee doesn’t plan time to relax and decompress on a regular basis.
Balance is vital to success both in and out of the workplace. Here are six ways to achieve a work/life balance that will benefit you and your employer.
Flexible work schedules
Allowing employees the flexibility to choose their arrival and departure times, without changing their expected weekly work hours helps foster a company culture that promotes happy and fulfilled employees. This not only enables them to be in charge of arranging their own schedules, but it also helps them be more dedicated to their work each day.
Limit PTO carry over into another year
Paid time off is part of the benefits package at most companies to encourage employees to do just that - take time off. Limiting the number of hours an employee can carry over to the next year will persuade them to plan vacations in a timely manner. This allows them to rejuvenate and be more productive during working hours. Companies should implement a "use by" date to encourage employees to take time off.
Lead by example
If you, as a manager, are responding to emails or calling in on meetings while you are on paid time off, this sends the message to employees that they can do the same. This affects personal choices for work and life. After all, leaders set the standards for the company.
Set up expectations specific to vacations
With employees connected to the office 24 hours a day electronically, a work/life balance is very challenging. It should be clearly specified that when an employee is ready to leave on vacation, it is okay for them to send an email announcing their vacation and that they will have limited access to emails and voicemails. Honor the employee's time off by not contacting them unless it's an emergency. Of course, it is the joint responsibility of both the employee and manager to ensure there is another person who can be a point of contact while they are out of town.
Corporate culture activities
Organizing company culture activities several times throughout the year helps build team spirit and strengthen relationships at work. Activities can be as elaborate as a BBQ party or a bowling night or as simple as a happy hour.
Expect employees to work hard, but not all the time
It's okay to expect employees to work hard, even if that includes long hours or weekends, but it's only acceptable sparingly. Employee burnout and stress are byproducts of working conditions and can have long-term consequences for a business, such as low employee retention or a negative company culture. Exercise moderation when it comes to working hours for employees. When you offer flexibility, employees will be more willing to go the extra mile when needed.
We’ve all heard of the infamous book titled, “Men are from Mars, Women are from Venus.” As this book, and countless others point out, men and women have differences in relation to how they think and how they communicate. These differences can be an issue on a personal relationship level, but also on a professional relationship level.
I recently read a Fast Company article that discussed the need for women and men to collaborate in the workplace in order to accomplish the highest success. As a woman in the workplace myself, this caught my attention.
The article introduces an interesting concept called, “complementary collaboration,” which is defined as, “simply recognizing, respecting, and embracing the fact that men and women bring different but often hugely complementary skills to the table that, if nurtured and developed, can be a very powerful and highly successful combination for any business.”
Interested in practicing “complementary collaboration” – assuming you don’t already – in your business? Check out these simple tips from the article:
1. Be authentic
“Women and men often feel they have to act a certain way in the workplace in order to be successful. However, a lack of sincerity can be felt a mile away and only perpetuates the problem, so it’s best to choose the authentic route and just be yourself.”
2. Embrace and play up your strengths
“Most women, irrespective of their position, bring a high level of perceptiveness and emotional IQ that’s critical for leading teams and growing a business. So, rather than worrying about the skills they don’t have, women should recognize their talents and double down on them, while men can help ensure more women are part of the mix from the onset for optimal business success.”
3. Support one another
“Try to make an effort to connect with other women in your company and industry by attending networking and skill development events, or by simply organizing your own casual meetups and be sure to involve men in some of these activities as well.”
4. Introduce and lead change
“Merely complaining about something you could absolutely play a hand in changing, or at least improving, isn’t helpful. Instead, take the bull by the horns and pave the way for change.”
I was excited to share this article with the rest of the Morningstar Communications team because we already practice “complementary collaboration,” by embracing our strengths, supporting one another, serving as leaders in our various areas of expertise, and being authentic.
Tagged Complementary Collaboration, Laura Jung, Men and Women in the Workplace, Morningstar Communications
Does your company practice “complementary collaboration?” Share your thoughts and comments with us on Facebook.
Through August, the final days of summer vacation also bring another intern season to an end. A few days ago someone asked me what my favorite part about my internship was, and without hesitation, I rattled off about six or seven sentences. The truth is, I couldn’t pick my favorite part because everything was my favorite. Working with numerous account teams, my strategic communication skills grew exponentially, and I was truly integrated into the team.
Internships provide real-world education and valuable experiences, and should also be fun and enjoyable – especially if it’s in the field you plan to enter and stick with. With help from a recent U.S. News article and the knowledge I have acquired throughout my time as an intern at Morningstar Communications, I have compiled a list of three insights about joining the workforce, either as an intern or a new employee.
Internships link to your future. Use your time wisely and learn as much as you can. Whether you are finishing up your internship, or just beginning to apply for a position, keep these three things in mind as you transition into the professional world.Tagged Internships, Morningstar Communications, Professional
Fùtbol is what the rest of world calls soccer and it appears as if its popularity is starting to climb in the USA. Fueled by a combination of Brazilian-style celebrations, the success of the USA Men's team, and the power of social media, millions of people in the USA became soccer fans during the 2014 World Cup.
In his New York Times article, "Germany 1. World Cup Fever 1,000," Stuart Elliott shared some of the statistics and engagement numbers for the World Cup sponsors. Literally millions of people tweeted, posted on Facebook and watched special World Cup videos, as well as many of the games.
Ricardo Fort, senior vice president for global sponsorship marketing for VISA said,
“We were not expecting to have the interest and engagement in the United States that we did. It was unbelievable.”According to Adweek, there were more than 55,000 twitter mentions per minute about Tim Howard during his record-breaking performance against Belgium. He added nearly half a million followers during the World Cup tournament.
Sports marketing is particularly suited to today's digitally sophisticated and mobile audiences. By definition, fans are zealous. Fans want to share their passions with other fans and they are willing to engage in real-time.
And the best part, sports marketing is scalable - Visa, Kia and Coca Cola have the resources to sponsor big international events like the World Cup, but smaller companies can be successful as well. The Roasterie has created a coffee flavor in honor of Sporting KC. Grundfos Pumps sponsors the fountains at Royals stadium.
When you are planning sponsorships we recommend the following:
Soccer is poised to take off in a big way in the USA. Smart marketers will figure out a way to take advantage of its growing popularity.
For now, "I BELIEVE THAT WE WILL WIN!"Tagged Integrated Marketing Communications, Morningstar Communications, Shanny Morgenstern
I’ve recently taking up running. This is a big deal for me. While I enjoy other exercise, I have never enjoyed running. So, why start running now?
I am involved with a national organization called Team Red White and Blue, which focuses on enriching the lives of military veterans by engaging them with their local community one physical and social activity at a time. As a veteran’s wife, I became active in the group with my husband last year, and then I joined the leadership ranks this spring with the desire to further my involvement.
The Kansas City chapter has a lot of very active runners, so, I began to run… slowly. Now, several weeks into my zero-to-5k program with Team Red White and Blue, I’m improving – running faster, stronger and better. I’m even starting to enjoy it because I like the challenge. It is teaching me to push beyond where I thought I could go in a space I’ve always been uncomfortable. When you think about the bigger picture – isn’t that what it’s all about? Seizing opportunities to push outside of our comfort zones and challenging ourselves to grow beyond our current capacity in all aspects of our lives?
This theme easily translates into our professional lives and professional development. With the realization that I can do something new physically, I have to acknowledge that I can also take on the challenge of doing more to advance myself professionally. I can expand my involvement with my local professional chapters, blog more regularly, attend additional after hours networking events, and/or initiate new business relationships on behalf of my agency and clients. Some of these things might be a little scary, and you might join me in feeling occasionally out of your element in some of these professional scenes, but you’ll never know if you don’t challenge yourself to push beyond that first step.
Just like running, take a look at how you can renew your own professional development and get inspired by a new route, a fresh track or a new motivation. You’ll never know how you can grow if you don’t challenge yourself.Tagged Morningstar Communications, Motivation, Professional Development
A little more than a month ago, Facebook declined organic reach for company pages. While news sources disagree and firmly believe it's Facebook's ploy to encourage advertising, Facebook insists it has everything to do with increased user activity, translating to floods of content and its need to clean it up and deliver the most relevant messages to users.
Can't hate Facebook for that, right? We apply this principle to our business every day.
But if this is truly in place, and we aren't reaching the people who matter most to us and engaging as often, why should we maintain a Facebook presence at all? Why should we spend resources on a declining controlled media channel? I'll give you a few solid reasons businesses still should:
1. You can still strike a chord.
There is a method to this madness. Videos, photos and company updates resonate with a company page's fans more than links to other thought leadership pieces. Ever notice on your personal account that the articles your friends are most likely viewing are the ones that show up at the top? For instance, my closest friends are obsessed with Buzzfeed, therefore, funny stories and Top 30 lists cover my newsfeed.
Think about what your audience is up to. If there is significant buzz about something, jump into the conversation on behalf of your business. That's where you're more likely to float to the top of your followers' feeds.
2. Facebook is one of the first places people conduct their research.
As Eric mentioned in his recent blog post, we visit an organization’s website and conduct a search before we meet in-person. Facebook and LinkedIn are typically the first two sites to appear at the top of the search page. Make positive first impressions by consistently updating these social networks. You might not appear at the top of users' newsfeeds as often as before, but you're still engaging unique visitors who could potentially invest in your business.
3. You're judged on where you do and do not participate.
Businesses find value in a Google+ account because it helps boost SEO. While people don't engage on this platform as often as they do on Facebook, Twitter and LinkedIn, imagine what your company's absence looks like when one of your most loyal fans logs on and can't find you. Your credibility diminishes, and depending on the person his or her allegiance might weaken.
Engage in all channels most applicable to your business. Even if they don't provide immediate business benefits, you'll uncover their value over time.
What do you think about Facebook's move? Does it make sense? If not, how should it accommodate those businesses that heavily rely on the social media platform to drive purchase behavior? Let us know on our own Facebook page.Tagged company pages, Facebook, Hannah Babcock, Morningstar Communications, social media marketing
I have several upcoming speaking engagements (University of Kansas, Society for Marketing Professional Services and The KC Chamber, to name a few) all focused on brand building. Brand building isn’t really that hard to do, but it takes commitment, time, strategic discipline, message clarity and multi-channel integration. After practicing public relations and strategic integrated communications for nearly 40 years, I often find that Mark Twain got it right when he said, “If I had more time, I’d have written a shorter letter.”
In today’s world, I believe you can insert “blog post” or “email” or “speech” where Twain said “letter.” It is in that spirit I share three simple yet profound quotes that, at their core, are the three fundamental elements of brand building.
“Do good, and get caught.”
We all know what happens when we do bad… We tend to get caught. How can you always get “caught” doing the right thing? There’s an art to it, and a fine line to never cross. “Oh, well, the ONLY reason ABC did that was to win points.” Avoid that by being authentic. Truly help people without an expectation of a direct payback. Be genuine about your passion to help repair the world, an organization or a person.
We all know the phrase, “Your reputation precedes you.” We visit an organization’s website and conduct a search before we meet in-person. Your LinkedIn profile is often a top search result when you Google your own name. If you’re a good person, your authentic reputation works for you. And if you’re a bad person, you not only need to leave town, you probably need to leave the planet. We live in a small, interconnected world today.
Rabbi Hillel said, “If I am not for myself, who will be for me? If I am not for others, what am I? And if not now, when?”
Do the right thing, authentically and for the right reasons. And get caught.
“You can’t build your reputation on what you’re going to do.”
This is the only quote I have posted in my office. It reminds me — every day — that what we do TODAY makes TOMORROW happen. It’s the cumulative impact of all your deeds that truly define you.
I wish every elected official truly understood that your reputation is formed in your rearview window. Your actions — not your promises — define your reputation.
In America, we “vote” with our feet and our wallets. Not our mouths. So show up. Do something great for all the right reasons. And your reputation will surely follow.
“The best answer is ‘E', all of the above.”
I’m often asked, “So, should we advertise, get publicity, incorporate the info into an upcoming speech, send an email, post via social networks, or simply make targeted phone calls?”
The best answer, is almost always, “’E’, all of the above.” It’s not about you or me. It’s about how people want to get information in today’s world. Pew Research regularly provides updates on the fast changes underway in how people acquire information. Just think about today’s evening newscast. Some people watch it live when it’s broadcast. Some record it to watch later. Still, others go to the station’s website to see the story. And other people only see it if someone in their social network flags it for them.
Here’s another way to think of this: Sally reads the daily paper when it’s delivered to her driveway. Jimmy reads it online. Amanda sees the social link and clicks through. And Peter hears the excerpt on the local NPR station.
When determining which media “channels” to use to disseminate your story, you’ll miss part of your audience if you don’t use them all. Remember, it’s all about “recipient-oriented communications” which essentially mandates it’s what they need to hear, not what you want to say.
My parting advice for this post is what we often refer to as the “Hippocratic Oath” of marketing: Do no harm to the brand. As long as you work every day to do the right thing as you build and strengthen your brand, you will be successful over time.
Onward and upward!!!Tagged Brand Building, Eric Morgenstern, Morningstar Communications